We Need Your Support to Continue Our Advocacy & Operations....
The NYS Care Management Coalition is funded through its conference fees; we have never charged a membership fee which has allowed anyone interested in the behavioral health care management community to receive our services.
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Although our registration for our annual conference is significant, it will not be at the level needed to support our operations. Over the past few years, conference and operational expenses have increased. To remain viable and sustainable, the Coalition needs sponsorships to help support its mission, advocacy activities and training.
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Therefore, we are seeking your help. Please consider a sponsorship to help us continue our quality services and efforts. Click the button below to learn more!
Welcome
Welcome to the website of the New York State Care Management Coalition. The Coalition’s goal is to offer care managers across New York State the opportunity to become one voice on many issues facing both the clientele and the agencies we all serve. We as a Coalition, drawing from the voice of care managers and their agencies statewide, lead advocacy issues and use our strength and numbers to drive change on how to best provide the vital care to the individuals we serve. The Coalition continues to provide quality, state-of-the art educational programming, information and networking opportunities on best practices in the care management field.
FY 2025-26 Advocacy Materials​
Thank You to the Following Organizations for Supporting the Coalition:​​
2025 Annual Training Conference
Platinum Corporate Sponsor
Corporate Sponsors
Friend of the Coalition Sponsor
Premier Sponsor
Catalyst Sponsor
Friend Sponsor
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A Message from the Coalition's President
Care management has always been the foundation of support for individuals navigating complex health and social systems. Over the past few years, we have seen firsthand how care managers remain the backbone of stability for countless individuals, offering guidance, advocacy, and essential coordination in times of uncertainty.
Andrew O’Grady, LCSW-R, President
The world has changed significantly, and while some challenges of the past have eased, new ones have emerged—particularly for vulnerable populations relying on comprehensive care management services. Rising mental health concerns, ongoing disparities in healthcare access, and bureaucratic obstacles make the work of care managers more critical than ever.
Despite the profound impact of care management, this vital service continues to be misunderstood, minimized, and undervalued by key decision-makers. There are persistent efforts to dismantle and reduce care management resources, failing to recognize the far-reaching consequences such decisions would have on individuals and communities. Without strong care coordination, we risk increased rates of homelessness, hospitalization, incarceration, and systemic failures that harm the most vulnerable among us.
The NYS Care Management Coalition exists to advocate, educate, and elevate the role of care managers statewide. Through our annual conference, legislative lobbying, and engagement with agencies such as DOH and OMH, we fight to ensure care managers have the resources, streamlined workflows, and structural support they need to continue their essential work. Our focus remains on reducing unnecessary bureaucratic burdens that take time away from direct client care, strengthening the field to serve those who need us most.
The impact of care managers cannot be overstated. They are often the first point of support, helping individuals access mental health treatment, addiction services, housing assistance, and financial stability. They are the connection between vulnerable individuals and the services that sustain them. Every successful intervention, every moment of hope, and every step toward stability stems from the dedication of care managers.
The NYS Care Management Coalition stands firmly behind this work. We remain committed to advocating, educating, and supporting care managers to ensure they can continue to transform lives and strengthen communities.
Our Board of Directors hopes that this site serves as a valuable resource, offering information on our Annual Conference, legislative updates, and pressing issues in care management. We invite you to explore our board listings, where Coalition members in your region are available to assist you professionally and personally.
If you are interested in contributing to our mission, we encourage you to join our efforts. Please email me directly at aogrady@mhadutchess.org with your resume and your intent to get involved. In addition to collaborating with DOH and OMH, our Board meets monthly via conference call and in Albany to stay engaged with the evolving healthcare landscape.
We welcome questions, relevant articles, and educational opportunities. Please reach out to our headquarters in Albany at nyscaremanagement@gmail.com.
Thank you for your dedication to care management—and most importantly, for your commitment to those we serve.
Sincerely,
Andrew O’Grady, LCSW-R
President, NYS Care Management Coalition, and
CEO, MHA of Dutchess County
Our Purpose
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Establish and maintain relationships with local, regional, state and national care management services and organizations. Foster more formalized partnerships with stakeholders in care management.
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Address legislative and regulatory issues.
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Provide training, networking and sharing of best practices for care management practices, policies and procedures.
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Maintain integrity of care management values in existing and new programs by offering guidance to funding sources, agencies and/or regulatory bodies about care management practice standards, core principles and values.
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Define and seek to establish practice standards.
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Promote values and mission of care management with a focus on recipient empowerment, psychiatric rehabilitation and recognizing recovery as a process.
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Enhance and reinforce the practice of care management skills which are based on a common perspective, functions, skills and knowledge base, focusing on similarity of needs and personal tailoring of responses to individuals.
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Promote care management as a unique field of practice requiring highest levels of integrity, creativity and human responsiveness practiced in partnership with those served.